Frequently Asked Questions

Don’t Miss Out on Next Summer!

Planning to camp with us over Christmas and New Year? Here’s what you need to know:

• Repeat campers:
  Bookings for the Christmas and New Year peak period must be made by 31 March following your stay this season. To lock in your booking, you must pay your deposit before 1 April. Please note, you can only rebook the same site for the same dates year to year. If you are wanting to make alterations to your new booking you must wait till after March to see what is available

• New campers:
  Please call or email us directly to book from 1 April onwards.

Important:
If you’re a regular camper, your site is not automatically held for the following season. You must call or email us directly to rebook. A 20% deposit is required for all peak season bookings.

We only accept direct bookings for this period.
📧 Email: stay@thecamp.co.nz
📞 Phone: +64 (0)27 226 0290

You don’t have to go far for a good coffee. Fuel your day the right way from The Camp Food Truck serving up great, rave-reviewed coffee and easy morning treats from Thursday to Sunday, right here on site. If you’re heading out, Moe’s Coffee at the Hāwea petrol station and Hāwea Store & Kitchen both offer coffee daily, along with pantry items and essentials.

Our laundry uses the Tangerpay system.

• Washing machine: $5 per wash

• Dryer: $4 per dry (40 minutes)

No coins needed — easy, contactless payment with Tangerpay.

Located behind Cabin 1

At the Camp we use IKS and you get ½ hour free internet. You can purchase more internet on-line or get a voucher code from the reception.

Yes! All cabins come with linen and Towels, so you can pack light and settle in comfortably.

Yes, we are on the town mains for water so it is safe to drink.

Hāwea Kitchen & Store is in the Hāwea township and is a small shop, café and restaurant. FreshChoice Lake Hāwea is the nearest supermarket - alternatively, Wanaka is only 15 minutes away and has a large supermarket in Three Parks.

The Camp Food Truck is located onsite Open from October through to Easter weekend. You'll find our vibrant crew serving fresh, locally inspired bites to fuel you for the adventure ahead. OPEN Thursday - Sunday

The Lake Hāwea Hotel has a bar menu and fine dining restaurant and Hāwea Kitchen & Store has a café and restaurant.

FreshChoice is a small grocery shop in the Lake Hāwea township.

Due to council restrictions we do not allow campers to light their own fires. However, we do have fireplace on the lakefront for the guests to use. Please ask at the office to get the fire lit for you. During fire ban season not fires are allowed in The Camp.

We’re happy to welcome pets at The Camp for most of the year. However, during our NO PET period from 20 December to 20 January, pets are not permitted, as the park is extremely busy at this time.

Please note that pets are not allowed in any accommodation or glamping tents at any time, year-round.

Thanks for helping us keep The Camp safe and enjoyable for everyone.

Lake Hāwea is well known for great fishing. You’ll find rainbow trout, brown trout, and quinnat (king) salmon in the lake. Fishing is popular year-round, but seasons and rules apply, so be sure to check local fishing regulations and licensing requirements before casting a line.

We have a fish cleaning area where you can prepare your fish to take away or smoke in our outdoor smoker - you can find this behind the main kitchen and amenities.

The nearest service station is the Allied Service Station, located less than a one-minute drive from The Camp. It’s open 24 hours a day for fuel and essentials.

Yes, we do. At The Camp we’re committed to sustainable practices and caring for the environment. We have clearly labelled bin stations around the park for recycling, general waste, and compostable materials.

We encourage all guests to reduce, reuse, and recycle where possible during their stay. If you’re ever unsure which bin to use, just ask — we’re always happy to help.